Return Policy

ADOPTER has 48 hours from the time they took possession of said rat(s) to have the rat(s) examined by a licensed veterinarian, at ADOPTER’S sole cost. If said rat(s) fails the examination, the ADOPTER may return the rat(s), with a written statement from the veterinarian, for a full refund of the rat(s) or exchange for a future rat. All vet fees are covered solely by the ADOPTER. Failure by ADOPTER to have the rat(s) examined within the 48-hour period will nullify this warranty. If the ADOPTER chooses to keep said rat(s), no replacement or refund will be given and all medical costs and treatment are the sole responsibility of the ADOPTER and the health guarantee will be null and void.

Lifetime guarantee against congenital defect or disease.
If at any time during the life of the rat(s) they develop a detrimental condition that dates from the prenatal or fetal state, you may return it and the rat(s) will be replaced. You must have documentation from a licensed veterinarian. This guarantee does not apply to tumors, Mycoplasma, or respiratory issues which may be caused by overall care and husbandry. It does not cover abuse/neglect or any improper care.

BREEDER guarantees that the rat is friendly and has a good temperament at the time of adoption. If the ADOPTER needs to return any rat(s) they have adopted from KEPT, this is up to the sole discretion of BREEDER. BREEDER will not issue a refund or provide another rat as a replacement to the ADOPTER. ADOPTER will offer KEPT the first right of refusal, should ADOPTER decide they need to rehome any rat(s) adopted from The Kept Rat Rattery. This means that ADOPTER will reach out to KEPT directly, prior to attempting to rehome the rat(s) themselves.  BREEDER will not accept companion rat(s) that did not originate from The Kept Rat Rattery.